Relaxation Spa Package

Terms & Conditions

Giveaway Voucher Redeem

1. Voucher Validity:

  • The giveaway voucher is valid for a specific duration as stated on the voucher.
  • The validity period begins from the date of issuance and ends on the expiration date mentioned on the voucher.


2. Eligibility:

  • Vouchers are redeemable only by individuals who meet the eligibility criteria specified on the voucher.
  • Any attempt to redeem a voucher by an ineligible person may result in the voucher being declared void.


3. Booking and Reservation:

  • To redeem the voucher, you are required to make an advance reservation by contacting us through the provided booking details.
  • All reservations are subject to availability, and it is recommended to book well in advance to secure your preferred date and time.


4. Redemption Process:

  • The voucher must be presented at the time of redemption.
  • Only one voucher can be used per person or per booking unless stated otherwise on the voucher.
  • Any additional services or upgrades not covered by the voucher will be subject to separate charges.


5. Expiry Policy:

  • Expired vouchers will not be honored, and no extensions will be granted beyond the voucher’s expiration date.


6. Non-Transferable:

  • Vouchers are non-transferable and cannot be exchanged for cash, credit, or any other services or products.
  • The voucher must be redeemed by the person whose name appears on it, unless transferability is explicitly allowed on the voucher.


7. Cancellation and Rescheduling:

  • If you need to cancel or reschedule your appointment, we kindly request that you provide notice within the timeframe specified on the voucher.
  • Late cancellations or no-shows may result in forfeiture of the voucher without the possibility of rescheduling.


8. Changes to Terms and Conditions:

  • The terms and conditions governing voucher redemption are subject to change by the voucher issuer without prior notice.
  • Changes will be effective upon publication, and it is the responsibility of the voucher holder to review the terms regularly.


9. Dispute Resolution:

  • Any disputes regarding the voucher or its redemption will be resolved at the sole discretion of the voucher issuer, and their decision will be final.


10. Use of Personal Information:

  • By redeeming the voucher, you consent to the collection and use of your personal information in accordance with our privacy policy, which is available on our website or upon request.


11. Compliance with Laws:

  • When redeeming the voucher, you are expected to comply with all applicable local, state, and federal laws and regulations.


12. Liability: 

  • The voucher issuer and the participating spa or establishment are not liable for any loss, theft, or unauthorized use of the voucher.